Starting to enjoy work and the people there.  I'm learning to be amused by the little things, but I'm having a difficult time dealing with the constant pressure to come through for customers.  I sometimes have to take calls from people who want some oddball part that I have no idea even where to order it from, AND take care of customers that walk in, AND pick up the slack when the warehouse workers are not doing their job.  They are quite often swamped, though, so I don't know if I can blame them totally.  It's pretty stressful trying to do customer service when you're pulled 5 different ways at once.  Then there are the customers that are just plain jerks when we don't have what they want, and pride in me wants to cuss them out and ask them if they 'want some cheese with that whine' while shame makes me cower and not call their bluff(ass-kissing).  I'm afraid learning how to stand up for myself and not fold is going to be messy at times for me, but it's a lot better than falling into resentment, self-loathing, and anger because I let somebody get the best of me.  Man, it seems like the smallest things set me off sometime.  It's busy-busy, go-go, and we certainly can't short the customer.  I just don't like how a lot of people twist customer service into customer WORSHIP.  It's self-righteous and just plain ridiculous.  I'm tired now and through ranting.

Until next time........